Zoom Video Communications, the company behind the popular Zoom platform, has agreed to pay $ 85 million and improve its security practices to resolve user privacy lawsuits.
In its litigation agreement, Zoom denies any wrongdoing. Prior settlement of the dispute requires the approval of US District Judge Lucy Koch in San Jose, California. In terms of compensation, platform subscribers will be eligible for a refund of 15% of their basic subscription or $ 25 (whichever is greater), while others may receive up to $ 15.
In addition to monetary compensation, Zoom agreed to strengthen security measures, including notifying users when video conferencing hosts or other attendees use third-party applications. This should reduce the number of cases of so-called “Zoombing”.
Zoom use has skyrocketed during the COVID-19 pandemic as businesses, schools and colleges moved to online communication. The company had 497,000 customers in April 2021, up from 81,900 in January 2020.
But Zoom says consumer growth could slow or slow as more people get vaccinated and return to office work.