This time the Galaxy A20e started getting the firmware. The system was released for the device in several European countries. All owners should receive the OTA in the near future.
The firmware has the build number A202FXXU3CUE9, the May security patch, as well as the new proprietary One UI 3.1 shell.
By the way, Android 11 is the latest major update for the Galaxy A20e. Recall that the device entered the market with Android 9.0 Pie. It was updated to Android 10 last year.
As for security patches, their smartphone will, in theory, receive another couple of years.