The company claims that it has already abandoned this practice.
The company Facebook Inc, which owns the social network of the same name, hired contractors who were engaged in listening and decrypting audio messages recorded by users. Bloomberg reported, citing sources familiar with the situation.
The company confirmed that Facebook was engaged in decoding audio files recorded and sent by users in the messenger, but added that they have already abandoned this practice, Bloomberg writes. Questions to Facebook management in connection with the Bloomberg report were left without comment.
Bloomberg, referring to the company’s representatives, clarifies that as a result, the contractors had the data of users who, when installing the messenger, gave consent to the use of their voice data. Contractors were checking how true artificial intelligence Facebook recognized the content of users ‘ conversations.
In recent years, the social network has been under fire of criticism from legislators and regulators because of systematic violations in the sphere of confidentiality of private information.
Last week, Facebook unsuccessfully tried to dismiss another lawsuit filed against the company in the Federal court of appeal. The authors of the lawsuit accused the social network of illegal collection and storage of biometric data of millions of users without their consent. The company also agreed to pay a record fine of $ 5 billion to settle the proceedings with the Federal Trade Commission of the United States – in this dispute was also a violation of the rights to confidentiality of information.
In early August, Apple and Alphabet (the founder of Google) canceled their programs in the field of listening to voice recordings of users due to concerns in the sphere of violation of the right to privacy. Both companies explained that the main task of such programs is to improve the work of voice assistants.