Australia’s leading cryptocurrency exchange BTC Markets accidentally revealed its users’ names and email addresses in a marketing newsletter.
BTC Markets uses a third-party service for mailing. A promo email with personal data was sent to 1000 user addresses.
“The process was speedy, so after the error was detected, it was impossible to stop the batch sending,” BTC Markets noted.
Representatives of the exchange said that the account password had not been compromised. Users were advised to activate two-factor authentication and change access to email.
The trading platform promised to report the incident to the Australian Information Commissioner’s Office and conduct an internal review.
The HEAD of EEZ Markets, Caroline Bowler, called on users of the exchange to be vigilant, warning of possible phishing attacks. The day before the incident, she announced her appointment as a Board member of the national blockchain association.
Recall that in November, an unknown person gained access to managing the account and domain of the liquid cryptocurrency exchange.
Earlier today, an announcement from BTC Markets exposed client names and email addresses. This is a deeply regrettable situation and we apologise wholeheartedly for it.
— BTC Markets (@BTCMarkets) December 1, 2020